Con Edison urgers members of the public to stay away from downed wires, as they may be live. If you see downed wires, report them by calling 1-800-75-CONED. Do not touch downed wires with your hands or any object.

For your safety, Con Edison workers may guard downed wires until crews make repairs. Our personnel may be in unmarked cars but will always have Con Edison identification.

HOW TO REPORT AN OUTAGE

Customers can sign up for text alerts at coned.com/text. Customers can also report outages and check service restoration status at conEd.com/reportoutage or with Con Edison’s mobile app for IOS or ANDROID devices, or by calling 1-800-75-CONED (1-800-752-6633).

Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available.

Restoration Plan

The priority for restoration will be critical customer facilities that have an impact on the public, such as mass transit, hospitals, police and fire stations, and sewage and water-pumping stations. Crews will then prioritize repairs that will provide power to the largest numbers of customers as quickly as possible, then move on to restore smaller groups and individual customers.

Information on outages and restoration times is available on the Con Edison OUTAGE MAP.