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Important Information from Con Edison

Release Date: December 18, 2023

When the power goes out, we get to work quickly to ensure your safety and get your lights back on. 

Con Edison urgers members of the public to stay away from downed wires, as they may be live. If you see downed wires, report them to your local police department or by calling 1-800-75-CONED. Do not touch downed wires with your hands or any object.

For your safety, Con Edison workers may guard downed wires until crews make repairs. Our personnel may be in unmarked cars but will always have Con Edison identification.

Customers can sign up for text alerts at coned.com/text. Customers can also report outages and check service restoration status at CONED.COM/REPORTOUTAGE or with Con Edison’s mobile app for IOS or ANDROID devices, or by calling 1-800-75-CONED (1-800-752-6633).

Information on outages and restoration times is available on the Con Edison OUTAGE MAP.

CON EDISON - POWERING NEW YORK CITY AND WESTCHESTER